Previous Projects
Client and Customer Relationship Management
Event Management
Pivotal in organising Senior Leadership events across Europe.
Ran and organised a large-scale charity day for a global recruitment firm with 400+ attendees, raising over £32,500 in support of Great Ormond Street Hospital.
Organised international retreats for the Global Angels Foundation, including coordination of community projects which support the Itinyi Valley community in Tsavo, Kenya.
Project Management
Fostered strong relationships with key stakeholders ensuring cohesive collaboration across global teams.
Led management of Staff Survey results including presenting findings to the leadership team, identifying key themes, launching action plans, and facilitating group feedback sessions.
Document, Software and Content Management
Led a specific team to clean up the Customer Relationship Management system (CRM) containing 3,000+ contacts, ensuring a smooth migration to a new platform and enabling Business Development teams to use the platform with greater efficiency.
Stakeholder Management
Successfully launched a new intranet platform for 400+ staff, achieving 98% adoption and improving internal communication.
Introduced a mentor scheme across Asia Pacific (APAC) for a global recruitment firm, where none existed previously. This was a direct result in strengthening collaboration and cohesion within the marketing teams.
Business Process Streamlining
Benchmarked and implemented a new travel agency solution across four offices - streamlining processes and improving efficiency. Culminating in tailored budget reports and resulting in a reduction in costs.
Managed a portfolio of Private Clients and Ultra-high-net-worth individuals (UHNWI) providing tailored financial administration support, such as tax and investment reporting, trading and client payments.